Can I have a phone call?Updated 10 months ago
We’d love to chat! If you would like to speak with one of our customer experience agents over the phone, please send an email to [email protected] with the following information below:
Subject: Phone Call Request
Info:
Your full name
Phone number
Time when you’ll be available between 10am and 2pm EST.
Order number (if applicable)
Describe the issue you’d like to discuss, so we can be sure to have the right info at hand. Please also leave your name and phone number so we know who to call and which number to call 🙂
Time: Phone calls are available between 10am EST - 2pm EST. Let us know what time works for you between those hours and our team will reach out!
All of our calls are recorded for quality assurance purposes. When we call you, an automated message will play advising you that your call will be recorded.