Have a quick question for us? Let's chat!

Didn't find the help you were looking for?

Send us an email:

Fittes

Fittes Canada

Once your order has been processed and shipped, you will receive a tracking notification email. This email will include a tracking number and a link to your tracking page.&#xA0;Tracking information may not be immediately available after your order is placed. It can take up to 72&#xA0;hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

Once your order has been processed and shipped, you will receive a tracking notification email. This email will include a tracking number and a link to your tracking page. Tracking information may not be immediately available after your order is plac

How do I track my order?

Order Management

What is your return policy?

What is your warranty policy?

Can I change the payment method after my order is paid?

How do I start a return?

Returns & Refunds

Do you ship to PO Boxes?

Order processing & Shipping information

Received the wrong item? Here’s what to do.

What to do if part of your order is missing

What to do if your order was delivered to the wrong address

Lost or Damaged Packages

Are there any signature requirements?

What happens if my order includes pre-order items?

Shipping & Delivery

Duties and fees on your order

How to update your shipping address

How to modify or cancel your order

What happens if your order is returned to sender?

What is the airflow quality?

Air Flow

How do I measure my vents?

What is the difference between Lite, Luxe and Luxe+?

What is the difference between Flush and Framed?

Do you make custom sizes?

Can you control airflow?

Do your vents come in different colours?

What compatible fans work with your Exhaust Mount?

Can I install any surface material to your wall vents?

How does your vents compare to traditional vents?

Can I install your No-See Receptacle Mount to Floors?

Which floor vents work with LVP flooring?

Do you know of any contractors that you can recommend?

Having issues installing your Flush Exhaust Mount?

Can I have a phone call?

What is the depth of the Flush Access Panel?

What is the difference between single and double channel?

Can your vents work with filters?

How can I install LED lights on your products?

How do I install a toilet paper holder to the Niche?

Can I use your floor vents as a wall vent?

Can I install tile over the W.C. Niche?

How can I get a discount?

How much weight can your vents hold?

Vents got the sweats?

What are return & supply vents?

Do you have a trade or contractor program?

How to build up the tray for custom vent installation

How do I use my rewards points with the Fittes Crew?

How do I remove the tray of the vent for duct cleaning?

Is pickup available?

How to Install Framed Floor Vents for Cabinet Toe Kicks

Common Questions

Become a Retailer or Distributor

Work With Us

Can I order directly through you?

Where can I purchase your products?

I'm having trouble ordering on your website

Website Issues

How do I track my order?Updated 4 months ago