Order Management
In this section, you can find all the information related to managing your orders
Duties and fees on your order
Please note that your order may be subject to duties or other related fees, depending on your delivery location and the customs regulations in your country. These charges will be applied when your items are delivered and are typically collected by th
How to update your shipping address
If you’ve realized that your shipping address is incorrect after placing your order, don’t worry — we’re here to help! However, there are a few things to keep in mind:. For our Priority shipping option, we have a short window to make any changes. You
How to modify or cancel your order
To ensure fast and efficient shipping, we process orders promptly after they are placed. Once you receive an order confirmation email, changes or cancellations to your order are no longer possible. After your order is delivered, you are welcome to re
How do I track my order?
Once your order has been processed and shipped, you will receive a tracking notification email. This email will include a tracking number and a link to your tracking page. Tracking information may not be immediately available after your order is plac
What happens if your order is returned to sender?
There are several reasons why an order might be returned to the sender, including:. Steps to Take When Your Order Is Returned to Sender. 1. Review Your Tracking Information. The first step is to check the details of your order using the tracking numb