How to update your shipping addressUpdated 4 months ago

If you’ve realized that your shipping address is incorrect after placing your order, don’t worry — we’re here to help! However, there are a few things to keep in mind:

Timeframe for Address Updates

For our Priority shipping option, we have a short window to make any changes. You’ll need to contact us within 1 hour of placing your order to request an address update.

Our hours of operation are 8:00 AM - 4:00 PM EST, Monday through Friday. If you contact us after hours, we may not be able to make the necessary changes before your order ships.

Double-Check Your Shipping Address

It’s essential to verify your shipping address before placing your order. Once the order is confirmed, changes can only be made within a limited time frame.

Orders Over $400

If your order totals over $400, please ensure the shipping address entered is correct, as someone will be required to sign for the delivery. If the address needs to be updated, make sure the recipient is available to sign at the correct location.

How to Update Your Address

If you need to update your shipping address, please contact us immediately at [email protected]. We’ll do our best to assist you, but remember, address updates can only be made within a limited time frame.